Informativa sulla privacy

PRIVACY POLICY

Last updated: June 2026

This Privacy Policy describes how Giulia & Sofia Palermo (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website, or otherwise communicate with us (collectively, the “Services”).

“You” and “your” refers to any user of our Services.

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last updated” date.

WHAT WE COLLECT AND WHY

Personal Information You Provide

☑️ Name, address, phone number, and email address

☑️ Order and payment information

☑️ Account login details

☑️ Messages, inquiries, and customer support requests

Automatically Collected Information

We may collect:

☑️ Usage data (pages viewed, clicks, browsing activity)

☑️ Device and browser information

☑️ IP address

☑️ Cookies and similar technologies

Third-Party Sources

We may receive information from:

☑️ Shopify

☑️ Payment processors

☑️ Marketing partners

☑️ Analytics and advertising providers

HOW WE USE YOUR INFORMATION

☑️ To process and fulfill orders

☑️ To create and manage customer accounts

☑️ To provide customer support

☑️ To send marketing and promotional communications

☑️ To detect fraud and improve security

☑️ To personalize and improve our services

DISCLOSURE OF YOUR INFORMATION

We may share your information with:

☑️ Service providers (including Shopify and payment processors)

☑️ Marketing and advertising partners

☑️ Affiliated companies

☑️ Legal authorities when required by law

☑️ Parties involved in business transfers, mergers, or acquisitions

We do not sell your personal data or share sensitive personal information without your consent.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

☑️ Operate and improve the website

☑️ Remember your preferences

☑️ Analyze website traffic and user behavior

☑️ Deliver personalized advertising

You may manage or disable cookies through your browser settings.

CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

SECURITY AND DATA RETENTION

Although no online system is completely secure, we implement reasonable safeguards to protect your information.

We retain personal data only as long as necessary for legitimate business and legal purposes.

YOUR RIGHTS

Depending on your location, you may have the right to:

☑️ Access your personal information

☑️ Correct inaccurate data

☑️ Request deletion of your information

☑️ Withdraw consent

☑️ Request data portability

☑️ Object to or restrict processing

☑️ Unsubscribe from marketing communications

To exercise your rights, contact us at:

📧 info@giuliaesofia.it

COMPLAINTS

If you are dissatisfied with how we handle your personal data, please contact us first.

You may also file a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS

Your information may be processed outside your country of residence, including within the European Union or other jurisdictions.

Where required, we use appropriate safeguards, including Standard Contractual Clauses, to protect your information.

CONTACT US

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Giulia & Sofia Palermo

📧 info@giuliaesofia.it